Social learning can be defined as a cognitive process that occurs in a social context, where learning happens through observation, imitation and modelling of others’ behaviour. According to Albert Bandura, people can learn by observing the actions of others and the consequences of those actions, without necessarily performing the actions themselves.
Key elements of social learning according to Bandura:
- Observation: Learning occurs by watching how others behave.
- Modelling: The learner internalizes the observed behaviour and uses it as a guide for their own actions.
- Cognitive processing: Observations are stored and mentally processed, meaning learning can occur without an immediate change in behaviour.
- Vicarious reinforcement: Learning happens not only through one’s own experiences but also by observing the consequences of others’ actions.
In a digital context, social learning can be facilitated through digital platforms, where employees interact with colleagues, experts and leaders. This enables knowledge sharing and learning among people who may not be physically co-located and can support online collaboration, peer learning and mentoring.
Source:
“Social Learning Theory”, 1977, Albert Bandura.