The Onboarding Ladder

The Onboarding Ladder illustrates the successful onboarding journey of an employee — from being new in the organisation to becoming a valuable contributor.

The model consists of three key elements:

The Onboarding Staircase: A series of steps that guide the employee from being new to becoming a valuable team member.
The steps on the staircase are:

  • Foundation
  • Orientation
  • Connection
  • Development

WOW experiences: The memorable moments a new employee encounters during onboarding.

Leadership support: Ongoing managerial support required throughout the employee’s time with the organisation to help them become — and remain — valuable.